Thursday, June 4, 2026
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CDSS Launches Free Online Training Portal for IHSS Providers

The California Department of Social Services launched a free online training portal for IHSS providers. Providers can now complete required training modules remotely and earn a Professional Caregiver Certificate after finishing the full curriculum.

Policy Context

Providers can now fulfill mandatory training requirements from home without losing work hours. Training completed through the portal counts toward EVV compliance hours and the new Professional Caregiver Certificate, which may support future wage increases under county contracts.

The California Department of Social Services officially launched its free IHSS Provider Training Portal in January 2025, giving providers access to required training modules online.

What’s Available

  • EVV Orientation (required for new providers)
  • Safety and Infection Control (required annually)
  • Recipient Rights and Privacy
  • Preventing Elder and Dependent Adult Abuse
  • Elective modules: Dementia Care, Mobility Assistance, Medication Reminders

Professional Caregiver Certificate

Providers who complete the full required curriculum plus three elective modules earn a California IHSS Professional Caregiver Certificate — a new credential that:

  • Documents your training history
  • May qualify you for higher pay under SEIU 2015 contract escalators
  • Is recognized by participating counties as a professional credential

How to Access

  1. Visit cdss.ca.gov/ihss-training (or search “CDSS IHSS provider training”)
  2. Log in with your CDSS provider ID
  3. Complete modules at your own pace — all are available in English and Spanish

Help

Call the IHSS provider training help line: 1-916-651-8848

Source: CDSS

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